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Privacy Policy

Effective Date: January 26, 2026
Issued by: Xi'an Zongyou Network Technology Co., Ltd.

I. Introduction

Xi'an Zongyou Network Technology Co., Ltd. (hereinafter referred to as "we," "the company," or "Zongyou Network") respects and protects the personal information and privacy security of all users. This Privacy Policy (hereinafter referred to as "this Policy") applies to the products and services provided to you through our official website, mobile applications, game products, and related services (hereinafter collectively referred to as "our services"). Before using our services, please read and understand the full content of this Policy. If you disagree with any terms of this Policy, please immediately stop using our services. By continuing to use our services, you acknowledge that you have fully understood and agreed to the contents of this Policy.

II. Scope of Information Collection

We may collect the following information from you:

  1. Information you actively provide: • Account registration information (e.g., nickname, phone number, email address, etc.)

    • Real-name authentication information (as required by national regulations)

    • Recharge records, transaction information

    • Information provided during customer service consultations or complaints

    • Information submitted when participating in activities

  2. Information we automatically collect: • Device information (e.g., device model, operating system version, unique device identifier, IP address, etc.)

    • Log information (e.g., access time, usage duration, operation records, in-game behavior data, etc.)

    • Network information (e.g., network type, network operator, Wi-Fi information, etc.)

    • Location information (general location information, authorized by you, for regionalized services)

  3. Information obtained from third parties: • Information obtained from partners (e.g., payment platforms, social media accounts) with your consent

    • Information obtained from public sources within the scope permitted by laws and regulations

III. Purposes of Information Use

We will use your information for the following purposes:

  1. To provide you with gaming services, including account registration, login, and game data synchronization
  2. To process recharges, transactions, and provide virtual item services
  3. To improve and optimize the gaming experience, conduct data analysis, and iterate products
  4. To send you important notifications (e.g., version updates, event information, security reminders)
  5. To ensure service security, including identity verification, risk prevention, anti-cheating, and fraud monitoring
  6. To comply with laws, regulations, and regulatory requirements

IV. Information Storage and Protection

  1. We store your personal information within the territory of the People's Republic of China. If cross-border transmission is required, we will obtain your separate consent and comply with relevant laws and regulations.
  2. We will adopt technical measures (e.g., encryption, anonymization) and management systems to protect the security of your information.
  3. In the event of a security incident such as a personal information breach, we will activate an emergency response plan in accordance with the law and notify you in a timely manner.

V. Information Sharing and Disclosure

We will not provide your personal information to any third party without your consent, except in the following circumstances:

  1. Authorized partners necessary for providing services (e.g., payment service providers, customer service outsourcing parties) who have committed to protecting the information
  2. Mandatory requirements by laws, regulations, judicial authorities, or administrative agencies
  3. To safeguard public interests, protect the legitimate rights and interests of the company or other users
  4. In the event of significant changes such as mergers, acquisitions, or asset transfers, we will require the new entity to continue to be bound by this Policy

VI. Cookies and Similar Technologies

We may use technologies such as cookies and web beacons to collect your usage information to optimize the service experience. You can manage cookies through your browser settings, but this may affect the normal use of certain features.

VII. Protection of Minors

  1. We strictly comply with national regulations regarding the protection of minors.
  2. If you are a minor, please use our services under the guidance of a guardian.
  3. We implement anti-addiction measures in accordance with national regulations, limiting minors' gaming time and spending.
  4. If a guardian discovers that a minor is using our services without consent, please contact us for resolution.

VIII. Your Rights

You have the following rights:

  1. To inquire about, correct, supplement, or delete your personal information
  2. To withdraw consent previously given for the processing of personal information
  3. To deactivate your account (subject to compliance with relevant laws, regulations, and agreements)
  4. To obtain a copy of your personal information

To exercise the above rights, please contact us using the methods provided at the end of this Policy. We will respond as soon as possible after verifying your identity.

IX. Policy Updates

We may update this Policy as needed in response to changes in laws and regulations or business development. The updated Policy will be notified to you through website announcements, in-game notifications, or other means before it takes effect. Please stay informed. If you continue to use our services, it will be deemed that you agree to the updated Policy.

X. Contact Us

If you have any questions, opinions, or complaints regarding this Policy or the processing of personal information, you may contact us through the following methods:

• Company Name: Xi'an Zongyou Network Technology Co., Ltd.

• Contact Email: yunrong@zoyoog.com

• Mailing Address: Room 511-1-35, Block B, Hefa Intelligent Building, No. 20 Keji 5th Road, High-tech Zone, Xi'an City, Shaanxi Province, China

• Contact Phone: 13050108233

We will respond to your inquiries within 15 working days of receipt.

Please confirm once again that you have read, understood, and agreed to the full content of this Privacy Policy.